FUTEK’s Quality Policy is to consistently deliver products that meet or exceed our Customer’s expectations by continually improving the effectiveness of the Quality Management System

FUTEK has been accorded ISO 9001:2000 certification of our Quality Management System. Certification was granted by Det Norske Veritas (DNV) Certification Incorporated, recognized as one of the world’s leading ISO Certification bodies. This certification recognizes and ensures a management system capable of the highest level of product quality and customer support.

The ISO 9001:2000 quality standard places greater accountability on executive management’s involvement and instills measurable objectives in the Quality Management System. Additionally, the standard now examines the extent to which a company’s Quality System contains customer–focused elements, including understanding needs, meeting requirements, and keeping customers informed as well as measuring their satisfaction.

The FUTEK Quality Management System controls every aspect of critical processes affecting quality, from the initial inquiry, receipt of an order, design and development phases to the delivery of the finished product. In addition, every member of the FUTEK team is committed to recognizing customer challenges and providing optimum solutions through the use of our 3-D vision:

• Design a creative and innovative product line,
• Demand excellence in our products, services and people, and
• Deliver successful results.

As such, FUTEK is committed to providing the highest level of customer satisfaction. We are demonstrating our complete focus on meeting customer requirements and striving to continually improve our products and processes while enhancing our Quality Culture.

We recognize that this not only means maintaining and ever improving on our existing excellent management practices but also ensuring the total customer satisfaction by providing highest level of quality products and timely customer support. FUTEK is fully committed to this goal.